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Hotel · Hanoi · Ha Noi Municipality

Royal Holiday Hanoi Hotel

In the heart of the Old Quarter, this 3-star hotel earns high marks for its staff and comfort, with Hoan Kiem Lake a short walk away.

  • Old Quarter location, a short walk to Hoan Kiem Lake
  • Staff rated 9.8 by guests
  • Soundproofed rooms with air conditioning
9.1 Perfect 1085 reviews Booking.com 9.1 · 1085 reviews

About

Royal Holiday Hanoi Hotel

Royal Holiday Hanoi Hotel sits on Hang Hanh Street in the heart of the Old Quarter, placing you within easy walking distance of Hoan Kiem Lake, the night market, and countless restaurants and cafes. The hotel's tourist-focused amenities include a tour desk, car hire, and paid airport shuttle, making it a practical base for exploring Hanoi and beyond.

Guest reviews consistently praise the attentive and friendly staff, with a staff rating of 9.8 out of 10. The hotel offers a range of room types from Premium Rooms to a Family Suite, all equipped with air conditioning, soundproofing, and flat-screen TVs. A buffet breakfast is served each morning, and guests can enjoy in-room dining via room service.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Outstanding staff — Guests consistently mention the friendly, attentive, and helpful staff, who arrange tours and transfers and offer recommendations.
  • Prime Old Quarter location — Just off the night market and a short walk to Hoan Kiem Lake, with restaurants and cafes nearby, yet quiet at night.
  • Clean and comfortable rooms — Rooms are described as spotless, spacious, and well-equipped with air conditioning, soundproofing, and modern amenities.

Worth weighing

4 to weigh
  • No pets allowed — The hotel does not permit pets, which may be a consideration for those traveling with animals.
  • Limited on-site parking — No parking is listed, so guests arriving by car may need to find public parking nearby.
  • Some rooms may have firm beds — A few guests mention that beds can be on the harder side, though this is noted as common in Vietnam.
  • Mixed reviews on some room aspects — While most reviews are positive, a couple of lower ratings mention minor issues, but these are not detailed.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premium Room

  • 2 Single beds or 1 Double bed

Deluxe Room

  • 2 Single beds or 1 Double bed
  • Shower
  • Heating
  • Fireplace
  • Air conditioning

Royal Room

  • 1 King-size bed
  • With view
  • Shower
  • Heating
  • Fireplace

Grand Triple Room

  • Sleeping arrangements for 3 persons
  • Lake view
  • Shower
  • Heating
  • Fireplace

Family Suite

  • 1 King-size bed
  • City view
  • Shower
  • Heating
  • Fireplace

Grand Room

  • Lake view
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • VIP check-in/out
  • Express check-in/out
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Fireplace
  • No smoking on site
  • 24-hour security
  • Key card access
  • Smoke detectors
  • Fire extinguishers

Food & Drink

  • Restaurant
  • Room service
  • Welcome drink

Room Amenities

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Mini-bar
  • Electric kettle
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Parquet floor
  • Cots

Services & Extras

  • Paid airport shuttle
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Fax/Photocopying
  • Spa & wellness centre

Wellness & Beauty

  • Spa & wellness centre
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.1
Perfect 1085 reviews

Guest-rated 9.1/10 from 1,085 reviews

Booking.com · 9.1 · 1085 reviews
9.1Verified guest

“The bed was exceptionally comfortable in the superior king room, with an electric kettle, mini-fridge-bar, and air conditioning. Great location close to restaurants, cafes, and the central market.”

9.1Verified guest

“Everything was perfect: very good service, amazing location just off the night market and food stalls, close to Hoan Kiem Lake and all shops. The room was airy and spotless, with a multi-channel TV, ironing facilities, and a study table.”

9.1Verified guest

“The location was ideal, just a short walk from the lake, and the room was spacious and comfortable. The shower was excellent, breakfast had delicious options, and the staff provided great service, arranging airport transfers and local tours.”

9.1Verified guest

“The rooms are very, very clean and the staff is exceptionally attentive. They were always keen to help us with any questions. Breakfast is great too, with something for everyone and a la carte pancakes or eggs in addition to the buffet. The location is perfect for exploring the Old Quarter, and it was quiet at night despite being central. We immediately extended our stay.”

9.1Verified guest

“Very good location, very friendly and competent staff. We booked a tour to Halong at the hotel!”

9.1Verified guest

“The staff was wonderfully attentive, helping arrange trips to Ha Long Bay and giving amazing recommendations. The spacious, clean room was a peaceful retreat in the heart of the Old Quarter.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: Stay in the midst of Hanoi's historic streets, with the night market, food stalls, and shops just steps from the hotel.

Hoan Kiem Lake: A short walk from the hotel, the lake is a scenic spot for a stroll, and the surrounding area is packed with cafés and restaurants.

French Quarter: A short distance away, this district offers colonial architecture and upscale dining options.

19 Hang Hanh, Old Quarter, Hanoi, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 13:30-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
23 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 13:30 to 23:59, and check-out is by 12:00.

Does the hotel offer airport transfer?

Yes, the hotel provides a paid airport shuttle service.

Are pets allowed at the hotel?

No, pets are not allowed at Royal Holiday Hanoi Hotel.

Is breakfast included?

The hotel serves a buffet breakfast, and guests can order a la carte items like pancakes or eggs. Whether it's included in your rate depends on your booking.

What room types are available?

The hotel offers Premium Rooms, Superior Twin Rooms, Deluxe Rooms, Royal Rooms, Grand Triple Rooms, Family Suites, and Grand Rooms.

Is there a tour desk?

Yes, the hotel offers tours and ticket assistance, and guests can book excursions like Halong Bay tours through the hotel.

The bottom line

For travelers wanting to be in the center of Hanoi's Old Quarter with a staff that goes above and beyond, Royal Holiday Hanoi Hotel offers strong value. The high staff rating and quiet, clean rooms make it a reliable choice, even if you forgo a bit of luxury.

9.1Based on guest reviews and ratings

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